Refund & Returns Policy
Last updated: 12/27/2025
Digital Products (Downloads)
All digital products are final sale and non-refundable, except where required by law.
If you have trouble accessing your file, email support@t2pstudio.com and we’ll help.
Physical Products (Print-on-Demand)
Physical products are made to order through print-on-demand partners.
We do not accept returns or exchanges for:
Buyer’s remorse / changed mind
Wrong size or color selected
Normal wear and tear
We will replace or refund physical items if they arrive:
Damaged
Defective
Misprinted
Wrong item received
Reporting Window
Contact us within 30 days of delivery for physical-item issues.
How to Request Help
Email support@t2pstudio.com with:
Order number
Brief description
Photos showing the issue (and shipping label if possible)
Do not send items back unless we provide return instructions. POD returns (if needed) may go to the manufacturer and instructions can vary.
Refunds (If Approved)
Approved refunds are issued to the original payment method. Processing times vary by bank/provider.
Need Help?
Email support@t2pstudio.com.